Legal

Terms of Service

Effective Date: January 1, 2025  ·  Last Updated: May 1, 2025

Please read these Terms of Service carefully before using the RingVersa platform. These Terms constitute a legally binding agreement between you and RingVersa, Inc.

1. Acceptance of Terms

By accessing or using the RingVersa platform and services, you agree to be bound by these Terms of Service ("Terms"). If you are using RingVersa on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms. If you do not agree, do not use the service.

2. Description of Services

RingVersa provides cloud-based VoIP phone services, video conferencing, team messaging, contact center tools, and related communications infrastructure ("Services"). Features and availability may vary by plan. We reserve the right to modify, suspend, or discontinue any feature at any time with reasonable notice.

3. Account Registration

To use RingVersa, you must create an account and provide accurate, current, and complete information. You are responsible for:

•Maintaining the confidentiality of your account credentials.
•All activity that occurs under your account.
•Promptly notifying us of any unauthorized access at security@ringversa.com.

You must be at least 18 years old to create an account. Accounts may not be transferred without our prior written consent.

4. Acceptable Use

You agree not to use RingVersa to:

•Transmit spam, unsolicited messages, or illegal robocalls.
•Harass, threaten, or harm any person.
•Violate any applicable law or regulation, including TCPA, CAN-SPAM, or GDPR.
•Attempt to gain unauthorized access to our systems or other users' accounts.
•Resell or sublicense access to the Services without written permission.
•Use the platform for emergency services as the sole method of contact (E911 is supplemental only).
•Transmit malicious code, viruses, or any disruptive software.

Violation of these rules may result in immediate account suspension or termination.

5. Billing and Payment

Subscriptions are billed monthly or annually based on your selected plan. By providing payment information, you authorize RingVersa to charge your payment method on a recurring basis.

•Annual plans** are billed upfront for the full year.:
•Monthly plans** are billed at the start of each billing period.:
•Promotional offer: Customers who sign up with 5 or more users receive their first month free. The promotional month does not apply to annual plan upfront charges — the discount is applied as a credit.
•Prices are subject to change with 30 days' notice.
•All fees are non-refundable except as required by law or stated in our refund policy.

6. Cancellation

You may cancel your subscription at any time from your account dashboard. Cancellation takes effect at the end of your current billing period. You will retain access to the platform until that date. No partial refunds are issued for unused time on monthly plans. Annual plan cancellations may be eligible for a prorated refund at our discretion — contact billing@ringversa.com.

7. Number Porting and Assignment

RingVersa will assist with porting your existing phone numbers. Number porting is subject to carrier cooperation and regulatory requirements and may take 7–14 business days. Phone numbers assigned to your account remain property of the underlying carrier. Upon cancellation, you have 30 days to port out your numbers before they are released.

8. Service Level Agreement (SLA)

RingVersa targets 99.999% uptime for the voice platform on Enterprise plans and 99.99% on other plans. In the event of a service outage attributable to RingVersa, eligible customers may receive service credits per our SLA policy. Credits are the sole remedy for downtime and do not include consequential damages.

9. Intellectual Property

All content, technology, and materials on the RingVersa platform are owned by RingVersa, Inc. or its licensors and are protected by applicable intellectual property laws. You retain ownership of content you upload or transmit through the platform. By using the platform, you grant RingVersa a limited license to process your content solely to provide the Services.

10. Confidentiality

Each party agrees to keep confidential any non-public information of the other party disclosed in connection with the Services ("Confidential Information"), and to use it only for purposes of fulfilling obligations under these Terms. This obligation does not apply to information that is publicly known, independently developed, or required to be disclosed by law.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. RINGVERSA DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RINGVERSA'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO RINGVERSA IN THE THREE MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL RINGVERSA BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

13. Indemnification

You agree to indemnify, defend, and hold harmless RingVersa and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the Services, your violation of these Terms, or your violation of any third-party rights.

14. Governing Law

These Terms are governed by the laws of the State of New Jersey, USA, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Essex County, New Jersey, and you consent to personal jurisdiction in those courts.

15. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-platform notification at least 14 days before they take effect. Continued use of the Services after changes take effect constitutes acceptance of the new Terms.

16. Contact

For questions about these Terms, contact us at:

RingVersa, Inc.

Email: legal@ringversa.com

Address: 123 Communications Ave, Newark, NJ 07102