Legal

Privacy Policy

Effective Date: January 1, 2025  ·  Last Updated: May 1, 2025

RingVersa, Inc. ("RingVersa," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VoIP platform and related services.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request a demo, or contact our support team. This includes:

•Account information: name, email address, phone number, company name, and password.
•Billing information: payment card details, billing address, and transaction history (processed securely via our payment processor).
•Usage data: call logs, message metadata, meeting records, voicemails, and feature usage patterns.
•Device and technical data: IP address, browser type, operating system, and device identifiers.
•Communications: any messages or files you send through the RingVersa platform.

2. How We Use Your Information

We use the information we collect to:

•Provide, maintain, and improve the RingVersa platform and services.
•Process transactions and send related billing information.
•Send technical notices, security alerts, and support messages.
•Respond to your comments and questions.
•Analyze usage trends to improve the user experience.
•Comply with legal obligations and enforce our terms.
•Detect and prevent fraud, abuse, or other harmful activity.

3. Sharing of Information

We do not sell your personal information. We may share your information with:

•Service providers: third-party vendors who perform services on our behalf (e.g., payment processors, cloud infrastructure providers, analytics tools).
•Business transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred.
•Legal requirements: when required by law, subpoena, or to protect the rights and safety of RingVersa and its users.
•With your consent: for any other purpose with your explicit consent.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting support@ringversa.com. Certain data may be retained for legal compliance or legitimate business purposes after deletion.

5. Data Security

We implement industry-standard security measures including TLS 1.3 encryption in transit, AES-256 encryption at rest, and role-based access controls. We are SOC 2 Type II certified and maintain a comprehensive information security program. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the RingVersa platform. Types of cookies we use:

•Essential cookies: required for core platform functionality and authentication.
•Analytics cookies: help us understand how users interact with our platform (e.g., Google Analytics).
•Preference cookies: remember your settings and preferences.

You can control cookie settings through your browser. Disabling certain cookies may limit functionality.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

•Access: request a copy of the personal data we hold about you.
•Correction: request correction of inaccurate data.
•Deletion: request deletion of your personal data.
•Portability: receive your data in a structured, machine-readable format.
•Objection: object to certain types of data processing.

To exercise these rights, contact privacy@ringversa.com. We will respond within 30 days.

8. HIPAA

For healthcare customers, RingVersa offers a Business Associate Agreement (BAA) as required under HIPAA. If you are a covered entity or business associate under HIPAA, please contact our compliance team to execute a BAA before using RingVersa to transmit protected health information (PHI).

9. International Data Transfers

RingVersa operates in the United States and processes data in the US and EU. If you are located outside the US, your data may be transferred to and processed in the US. We rely on Standard Contractual Clauses (SCCs) and other lawful transfer mechanisms for international data transfers.

10. Children's Privacy

RingVersa is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we learn we have collected information from a child under 13, we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through the platform. Continued use of RingVersa after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

RingVersa, Inc.

Email: privacy@ringversa.com

Address: 123 Communications Ave, Newark, NJ 07102

Phone: 1-800-RINGVERSA